Why Choose Mercedes Benz of Florence
New Vehicle Warranty and Certified Pre-Owned Warranty
All new Mercedes-Benz vehicles come with Mercedes-Benz factory Warranty. Certified Pre-Owned (MBCPO) vehicles get unlimited mileage with all CPO warranties. Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the standard MBCPO Limited Warranty — which now runs for 1 year with unlimited miles, starting when your vehicle’s original 4-year/50,000-mile* Mercedes-Benz New Vehicle Limited Warranty expires.
Mercedes Me is a collection of services and features – available in four distinct packages – that makes your ownership experience smarter, safer, more convenient and more fun than ever before. Enjoy the base package, Mercedes Me Connect, standard for five years with any new Mercedes-Benz.
72-Hour Exchange Policy
Not sure? Changed your mind? Buy with confidence from us and if for some reason you are unhappy with your purchase, simply exchange it!
Public Auction vehicles are not eligible for 72-hour exchange.
We Buy Cars
Just need to sell your car and don’t want the hassle or headache of selling it yourself? We are always looking for great trades, and we’ll buy your car even if you don’t buy one from us.
24-Hour Roadside Assistance
As a Mercedes-Benz customer, you’ll enjoy the peace of mind that comes from having “on-call” help available 24 hours a day. Dispatching of Mercedes-Benz technicians is a standard that has long set us apart from other luxury carmakers.
Courtesy Test Drive
Can’t get to us but want to test drive today? When you schedule a test drive with us, just add in the comments that you’d like us to bring the car to you. We love any excuse to get out on the road!
Expertly Trained Technicians and Staff
Our expertly trained technicians use Genuine Mercedes-Benz Parts to ensure your vehicle continues to run at its best. Built for precise fit and finish and backed by 2-Year Parts Limited Warranty, Genuine Mercedes-Benz Parts are designed to maintain the performance, handling, and integrity you expect out of your vehicle.
We Want to Earn Your Business, so We Will Respond in 20 Minutes or Less
We understand your time is important. If you contact us about a new or pre-owned vehicle, we’ll get back to you in no more than 20 minutes. We appreciate the opportunity!